TERMS AND CONDITIONS FOR CAR LEASING (“TERMS AND CONDITIONS”)

1. INTRODUCTION

1.1 WAHDAH is operated by Wahdah Technologies Pte Ltd, a company incorporated in Singapore, with its registered address at 262 Upper Bukit Timah Road, #01-15, Singapore 588207 (“WAHDAH”, “we”, “us”, or “our”).

1.2 WAHDAH provides vehicle rental and leasing services through its website, mobile platform, customer service channels, and approved collection points.

1.3 By making a booking, using WAHDAH’s website, paying for a rental, collecting a vehicle, or allowing any approved driver to drive the vehicle, the User agrees to be bound by these Terms and Conditions.

1.4 WAHDAH may amend, update, or revise these Terms and Conditions from time to time. The latest version published on the WAHDAH.sg website shall apply.

2. DEFINITIONS

2.1 “User”, “Customer”, “Hirer”, or “Renter” refers to the person who makes the booking and/or pays for the rental.

2.2 “Driver” or “Approved Driver” refers to the User and/or any additional driver who has been registered with and approved by WAHDAH before driving the vehicle.

2.3 “Vehicle” or “Lease Vehicle” refers to the rental vehicle provided by WAHDAH or its approved partner.

2.4 “Rental Period” or “Lease Term” refers to the confirmed rental start date and time until the confirmed rental end date and time stated in the booking confirmation.

2.5 “Malaysia Use” or “Cross-Border Use” refers to any use of the vehicle outside Singapore, including entry into Malaysia.

2.6 “Loss Reduction Option” or “LRO” refers to an optional paid add-on which may reduce the applicable damage excess, subject to these Terms and Conditions.

2.7 "Section I" means the insurance section relating to loss of or damage to the WAHDAH Vehicle.

2.8 "Section II" means the insurance section relating to third-party property damage.

3. DRIVER REQUIREMENTS

3.1 The Vehicle may only be driven by the User and/or additional drivers who have been registered with and approved by WAHDAH before the rental starts.

3.2 For Standard and Executive vehicles, all Drivers must be between twenty-four (24) and sixty-five (65) years old.

3.3 For Luxury vehicles, all Drivers must be between twenty-eight (28) and sixty-five (65) years old.

3.4 All Drivers must hold a valid driving licence that legally permits them to drive in Singapore and must comply with all applicable Singapore laws and regulations.

3.5 Singapore Citizens and Singapore Permanent Residents must hold a valid Singapore Qualified Driving Licence ("QDL") for the relevant vehicle class.

3.6 Holders of a Singapore Work Permit, S Pass, Employment Pass, Dependant's Pass, Long-Term Visit Pass or any other long-term immigration pass who are required under Singapore law to convert their foreign driving licence must hold a valid Singapore Qualified Driving Licence ("QDL") before they are permitted to drive a WAHDAH vehicle.

3.7 Short-term visitors to Singapore may drive using:
(a) a valid driving licence issued by an ASEAN member country, where recognised under Singapore law; or
(b) a valid foreign driving licence together with a valid International Driving Permit ("IDP"), where required under Singapore law.

3.8 Where an International Driving Permit ("IDP") is required, it must:
(a) be issued by the competent authority in the country where the Driver's licence was issued;
(b) remain valid throughout the Rental Period; and
(c) be presented together with the original physical driving licence upon request by WAHDAH.

WAHDAH reserves the right to request an official English translation of any driving licence where reasonably required for verification.

3.9 All Drivers must have a minimum of two (2) years of driving experience, unless otherwise approved in writing by WAHDAH.

3.10 Probationary licence holders, including P-plate drivers, are strictly not permitted to rent, collect, or drive any WAHDAH vehicle.

3.11 Drivers with more than one (1) year but less than two (2) years of driving experience may only be accepted with prior written approval from WAHDAH. Where approved, WAHDAH may impose additional conditions including, but not limited to:
(a) Singapore use only;
(b) Standard vehicle category only;
(c) prohibition from cross-border travel into Malaysia;
(d) higher security deposit;
(e) higher insurance excess; and/or
(f) any other conditions deemed appropriate by WAHDAH.

3.12 Drivers with less than one (1) year of driving experience are not eligible.

3.13 Drivers below the applicable minimum age requirement are not eligible.

3.14 Drivers above sixty-five (65) years old are not accepted unless specifically approved by WAHDAH in writing and subject to any additional documentation, medical fitness, insurance, excess or other conditions determined by WAHDAH.

3.15 All Drivers must have a satisfactory driving record. WAHDAH may reject any Driver who has been suspended, disqualified, convicted of serious traffic offences, or who, in WAHDAH's reasonable opinion, presents an unacceptable insurance or operational risk.

3.16 WAHDAH reserves the right to reject any booking, refuse release of the Vehicle, cancel the booking, or require a replacement Driver if any Driver fails to satisfy the age, licence, residency, driving experience, document verification or approval requirements.

3.17 No refund shall be payable where a booking cannot proceed because the User or any nominated Driver fails to satisfy WAHDAH's driver eligibility requirements, including but not limited to age, licence validity, residency status, driving experience, probationary licence status, P-plate status, document verification or any other requirement set out in these Terms and Conditions.

Vehicle Segment	Age
Standard	twenty-four (24) years old to sixty-five (65) years old
Executive	twenty-four (24) years old to sixty-five (65) years old
Luxury	twenty-five (25) years old to sixty-five (65) years old

4. RENTAL PERIOD

4.1 The Rental Period shall be based on the confirmed pick-up date and time and return date and time stated in the booking confirmation.

4.2 The User must return the Vehicle on or before the confirmed return date and time.

4.3 Early return of the Vehicle shall not entitle the User to any refund, rebate, or pro-rated adjustment of the rental charges.

4.4 Any request to extend the Rental Period must be made before the confirmed return time and is subject to WAHDAH’s approval, vehicle availability, payment of additional charges, and any applicable fees.

4.5 Failure to return the Vehicle on time may result in late return charges, additional rental charges, administrative charges, towing charges, loss of use, and any other costs incurred by WAHDAH.

5. PICK-UP, RETURN, OPERATING HOURS AND ODD-HOUR SUPPORT

5.1 The Vehicle must be collected and returned at the location, date, and time confirmed in the booking.

5.2 Collection and return are subject to the operating hours of WAHDAH and/or the relevant collection point.

5.3 WAHDAH may operate different hours for different locations, including WAHDAH-operated hubs, partner collection points, hotels, airports, or other approved locations.

5.4 Any pick-up or return outside the approved operating hours is subject to WAHDAH’s prior approval and may incur an odd-hour support fee.

5.5 Odd-hour support is not guaranteed and is subject to manpower availability, vehicle availability, location, timing, and operational approval.

5.6 A standard pick-up, return, delivery, repositioning, or location-change fee may apply per task, depending on the location and service required.

5.7 If the User is late for collection or return, WAHDAH may impose waiting time charges, late return charges, odd-hour charges, rescheduling charges, or other applicable fees.

5.8 If the User fails to collect or return the Vehicle at the agreed time and location, WAHDAH may treat the booking as a no-show, late return, unauthorised extension, or failed handover, as applicable.

No.	Event	Additional Charges Rate
1	Fail and/or unable to return the Lease Vehicle before the expiry of the Lease Term.	Up to S$200.00 per hour based on the segment of the vehicle calculated from the next hour upon the time of expiry of the Lease Term until the time of return for the Lease Vehicle to WAHDAH.
2	Change on the pick-up location and/or Return Location.	S$50.00
3	Odd-Hours Support.	S$100.00

6. CHARGES, PAYMENT AND DEPOSIT

6.1 Rental charges are based on the booking confirmation, vehicle category, rental duration, selected add-ons, location, and any applicable fees.

6.2 The minimum rental charge is based on a minimum rental period of twenty-four (24) hours, unless otherwise stated.

6.3 Additional hours, extensions, late returns, location changes, delivery, collection, odd-hour support, Malaysia use, add-ons, or other services may be charged separately.

6.4 The User must make payment using a payment method accepted by WAHDAH.

6.5 WAHDAH may cancel or refuse a booking if payment is incomplete, unsuccessful, reversed, disputed, or otherwise not received.

6.6 A security deposit may be required. The amount may vary depending on vehicle category, rental duration, Driver profile, Malaysia use, and WAHDAH’s assessment.

6.7 The deposit may be used to offset any outstanding charges, penalties, damage, excess, fuel charges, cleaning fees, summonses, tolls, administrative fees, late return charges, or other amounts owed by the User.

6.8 Any balance deposit, if applicable, will be refunded after the Vehicle is returned and after WAHDAH has completed checks for damage, summonses, tolls, fines, fuel, cleaning, and other outstanding matters.

*Penalty Charges to be incurred

Penalty Charges	Penalty Fee (SGD)
Late Return	Up to S$200.00 per hour
Unpleasant Odor / Smoking	S$100.00 - S$250.00
Extra Cleaning Fee	S$100.00 - S$500.00

6. TERM OF PAYMENT

In order to secure the Lease Vehicle booking made via the Website, a valid payment method, such as a Mastercard or Visa for credit or debit card, or any other payment method that WAHDAH may deem acceptable (“Payment Instrument”) is required.

The User hereby acknowledges that WAHDAH reserves the absolute and unequivocal right to cancel and/or terminate any booking made by the User should they fail or be unable to comply with the provisions of this Clause.

7. CANCELLATION, AMENDMENT AND REFUND POLICY

7.1 All cancellation or amendment requests must be submitted through WAHDAH's official communication channels, including email to support@wahdah.sg, WhatsApp, or any other communication channel designated by WAHDAH.

7.2 Cancellation requests shall only be deemed received when acknowledged by WAHDAH. The applicable cancellation charges shall be determined based on the scheduled vehicle pick-up date and time stated in the booking confirmation and the time the cancellation request is received by WAHDAH. All timings shall be based on Singapore Time (SGT).

7.3 Unless otherwise stated, refunds shall apply only to the base rental charges. Payment gateway fees, administrative charges, insurance-related add-ons, delivery or collection charges, cross-border add-ons, promotional items, vouchers utilised and any other products or services expressly stated as non-refundable shall not be refunded.

7.4 Cancellation charges shall apply as follows:

(a) Five (5) days or more before the scheduled vehicle pick-up time

The User shall be entitled to a full refund of the base rental charges, less any non-refundable charges referred to in Clause 7.3.

(b) More than two (2) days but less than five (5) days before the scheduled vehicle pick-up time

A cancellation charge equivalent to one (1) day's base rental charge shall apply. The balance, if any, shall be refunded after deducting any applicable non-refundable charges.

A cancellation charge equivalent to two (2) days' base rental charges shall apply. Where the total booking is for less than two (2) rental days, the cancellation charge shall not exceed the total base rental charges payable for the booking. The balance, if any, shall be refunded after deducting any applicable non-refundable charges.

(d) After the scheduled vehicle pick-up time, failure to collect the Vehicle, or no-show

No refund shall be payable.

7.5 No refund shall be payable where the booking cannot proceed because the User or any nominated Driver fails to satisfy WAHDAH's driver eligibility or verification requirements, including but not limited to age, driving licence, driving experience, P-plate or probationary licence restrictions, document verification, payment requirements, security deposit requirements or any other eligibility requirement under these Terms and Conditions.

7.6 Requests to amend a booking, including changes to the rental dates, times, Vehicle category, collection location, return location or Driver details, are subject to vehicle availability and WAHDAH's approval. WAHDAH reserves the right to charge any applicable rate difference, administrative fee, delivery charge, odd-hour support fee or other charges arising from the amendment. WAHDAH may, at its sole discretion, treat a requested amendment as a cancellation and a new booking where the requested change substantially alters the original booking.

7.7 Returning the Vehicle before the scheduled return date or time shall not entitle the User to any refund, rebate or pro-rated adjustment of the rental charges.

7.8 Approved refunds may be made to the original payment method, credited to the User's WaCash account, or refunded through any other method determined by WAHDAH.

7.9 WAHDAH may deduct from any refundable amount or security deposit any outstanding rental charges, damage charges, insurance excess, administrative fees, delivery charges, cleaning charges, traffic fines, tolls, summonses, penalties or any other amounts owed by the User.

7.10 WAHDAH reserves the right to cancel a booking before vehicle collection where the Vehicle becomes unavailable due to accident, breakdown, safety concerns, operational requirements, force majeure, suspected fraud, payment issues or any other circumstance beyond WAHDAH's reasonable control. Where WAHDAH cancels the booking before the Vehicle is collected and the User has not breached these Terms and Conditions, WAHDAH shall refund the amounts paid for the booking. Such refund shall constitute the User's sole remedy, and WAHDAH shall not be liable for any indirect, consequential or alternative transport costs incurred by the User.

8. USER RESPONSIBILITIES

8.1 The User and all Drivers must use the Vehicle responsibly, safely, lawfully, and in accordance with these Terms and Conditions.

8.2 The User shall not use or allow the Vehicle to be used:

(a) while under the influence of alcohol, drugs, medication, or any substance which may impair driving ability;

(b) for racing, speed testing, contests, off-road driving, illegal activities, or any unlawful purpose;

(c) for commercial use, private hire, ride-hailing, courier, delivery, sublease, or carriage of goods or passengers for reward unless expressly approved by WAHDAH in writing;

(d) to tow, push, propel, or move any vehicle, trailer, or object;

(e) beyond the permitted seating, weight, or loading capacity;

(f) by any person who is not an approved Driver;

(g) outside Singapore unless Malaysia use or cross-border use has been approved by WAHDAH;

(h) in any manner that may invalidate insurance coverage or increase risk.

8.3 Smoking, vaping, pets, durian, salted fish, or any item causing unpleasant odour are not permitted in the Vehicle unless expressly approved by WAHDAH.

8.4 The User shall be responsible for all cleaning, deodorising, repair, downtime, loss of use, or other charges arising from breach of the above restrictions.

8.5 The User shall not repair, modify, alter, tamper with, replace, remove, or interfere with any part, accessory, tyre, plate, device, identification mark, decal, or equipment of the Vehicle without WAHDAH’s prior written consent.

8.6 The User must take reasonable care of the Vehicle, ensure it is locked and secured when not in use, and park it in a safe and lawful place.

8.7 The User shall be responsible for all parking charges, ERP charges, tolls, traffic fines, summonses, penalties, impound charges, administrative fees, and any other charges incurred during the Rental Period.

8.8 The Vehicle must be returned with the same fuel level or battery charge level as recorded at the start of the rental, unless otherwise agreed.

8.9 If the Vehicle is returned with less fuel or battery charge, WAHDAH may charge the shortfall, service fee, administrative fee, and any other applicable cost.

8.10 WAHDAH’s inspection record shall be treated as the official record of the Vehicle’s condition, fuel level, battery level, mileage, accessories, and return status, unless clearly proven otherwise.

9. MALAYSIA USE AND CROSS-BORDER TRAVEL

9.1 The Vehicle may not be taken out of Singapore without WAHDAH’s prior approval.

9.2 Driving the Vehicle into Malaysia is only permitted if the Malaysia Add-On, Cross-Border Add-On, or other required approval has been purchased and approved by WAHDAH before the trip.

9.3 WAHDAH may impose additional terms, fees, deposits, restrictions, or insurance conditions for Malaysia use.

9.4 The User must comply with all Singapore and Malaysia road laws, customs requirements, toll systems, parking rules, traffic regulations, and enforcement procedures.

9.5 The User is responsible for all tolls, fines, summonses, penalties, towing, repairs, recovery, repatriation, downtime, loss of use, and other charges arising from Malaysia use, unless expressly stated otherwise by WAHDAH.

9.6 The Vehicle must not be driven into Thailand or any other country, boarded onto ferries, ships, trains, aircraft, or any other mode of transportation without WAHDAH’s prior written approval.

10. INSURANCE, EXCESS AND LOSS REDUCTION OPTION

10.1 The Vehicle is covered under motor insurance for approved rental use, subject at all times to the applicable insurance policy, these Terms and Conditions, approved Driver requirements, permitted usage, and compliance with all accident reporting and claims procedures.

10.2 Motor insurance coverage does not mean that the User or any Driver has zero liability. The User remains responsible for the applicable insurance excess, contractual liabilities, uninsured losses, excluded losses, and any other amounts payable under these Terms and Conditions.

10.3 In the event of any accident, collision, loss, theft, attempted theft, fire, flood, vandalism, damage, third-party claim or any other incident involving the Vehicle, the User shall be responsible for all applicable amounts, including but not limited to:

the applicable insurance excess;
repair or replacement costs not covered by insurance;
towing and recovery charges;
assessment and administrative fees;
loss of use and vehicle downtime;
storage and workshop charges;
any uninsured, excluded or unrecovered losses; and
any other charges payable under these Terms and Conditions.

10.4 Insurance Excess

Unless otherwise stated in the Vehicle Hiring Agreement or booking confirmation, the following insurance excess shall apply for each accident or claim involving a Standard Vehicle:

Section I (Loss of or Damage to the WAHDAH Vehicle): S$5,000
Section II (Third-Party Property Damage): S$5,000

Where both Section I and Section II apply to the same accident or incident, the applicable excess under each section shall remain payable in accordance with the applicable insurance policy and Vehicle Hiring Agreement.

Different excess amounts may apply to other vehicle categories, Malaysia use, approved Drivers subject to special conditions, or where otherwise stated in the Vehicle Hiring Agreement or booking confirmation.

10.5 Loss Reduction Option ("LRO")

The Loss Reduction Option ("LRO") is an optional contractual benefit offered by WAHDAH. It is not an insurance policy and does not provide comprehensive or zero-liability coverage.

Where LRO is purchased before the Rental Period commences and all applicable conditions are satisfied, the insurance excess for an eligible Standard Vehicle shall be reduced as follows:

Section I (Loss of or Damage to the WAHDAH Vehicle): S$2,500
Section II (Third-Party Property Damage): S$2,500

LRO only applies to eligible claims and does not remove the User's responsibility for exclusions, breaches of these Terms and Conditions, uninsured losses, administrative charges, downtime, or any liability expressly excluded by WAHDAH or the applicable insurer.

10.6 LRO must be selected, paid for and approved before the Rental Period commences. LRO cannot be added, upgraded or applied retrospectively after the Vehicle has been collected or after an accident, loss, theft, damage or other incident has occurred.

10.7 Unless expressly stated otherwise by WAHDAH, LRO does not apply to:

any breach of these Terms and Conditions;
unauthorised or unapproved Drivers;
unauthorised cross-border use;
reckless, dangerous or unlawful use;
driving under the influence of alcohol or drugs;
failure to comply with accident reporting procedures;
tyres, punctures or burst tyres;
windscreen, glass, mirrors or lights;
undercarriage or roof damage;
interior damage, stains, burns or odours;
lost or damaged keys, key cards or remote devices;
wrong fuel or fuel contamination;
battery damage caused by negligence;
missing or damaged accessories;
towing, recovery or storage charges;
loss of use or vehicle downtime;
fines, summonses, tolls or parking charges; or
any item excluded under the applicable insurance policy.

10.8 The User shall reimburse WAHDAH for any applicable excess, repair costs, damage, loss or other amounts payable under these Terms and Conditions without requiring WAHDAH to first recover such amounts from any insurer or third party. The User may subsequently seek reimbursement from his or her own travel insurer, credit card insurer or any other insurer at the User's own cost and responsibility.

10.9 Minor Damage

WAHDAH may, at its sole discretion, elect not to submit an insurance claim for damage to the Vehicle.

Where WAHDAH elects not to make an insurance claim, the User shall be responsible for the reasonable cost of repair or replacement together with any applicable towing charges, assessment fees, administrative charges, loss of use, downtime or other reasonable costs arising from the damage.

Unless the damage is excluded from insurance coverage or results from the User's breach of these Terms and Conditions, the total amount payable by the User for such damage shall not exceed the applicable insurance excess that would otherwise have applied had an insurance claim been made.

WAHDAH shall have the sole discretion to determine the repair method, repair facility, repair quotation and whether the damage shall be repaired through an insurance claim or by direct repair without lodging an insurance claim.

10.10 WAHDAH reserves the sole discretion to determine whether damage to the Vehicle will be repaired through an insurance claim or by direct repair without lodging an insurance claim.

10.11 Malaysia and Cross-Border Claims

Where the Vehicle is used in Malaysia or involved in an accident with a foreign-registered vehicle, whether in Singapore or Malaysia, the User shall remain responsible for the applicable insurance excess and any excluded or unrecovered costs, regardless of whether liability has been admitted, determined or recovered from any third party.

The User acknowledges that insurance claims involving foreign-registered vehicles, overseas accidents or cross-border claims may be delayed, disputed, partially recoverable or unsuccessful. WAHDAH shall not be responsible for any delay, rejection, shortfall or failure in recovery from any third party or insurer.

The User's payment obligations to WAHDAH shall not be suspended while any insurance claim, third-party claim or recovery process remains pending.

10.12 The User shall fully cooperate with WAHDAH, its insurer and appointed representatives in relation to any accident or claim, including providing photographs, videos, statements, police reports and any other information reasonably requested. Failure to comply with the accident reporting or claims procedures may result in the loss of insurance or LRO benefits and the User being held fully liable for the resulting losses and costs

Group	Excess Fee (SGD)	LRO per day (SGD)	LRO per week (SGD)	LRO per month (SGD)
Standard	Section I $5,000 Section II $5,000 THEFT $5,000 Excess fee is halved when LRO is purchased (Section I $2,500 Section II $2,500 ONLY)	10	70	150
Executive		15	105	300
Luxury		25	175	600
Exotics		50	350	1000

11. ACCIDENT, BREAKDOWN, THEFT AND DAMAGE REPORTING

11.1 In the event of an accident, damage, theft, attempted theft, breakdown, fire, flood, vandalism or any incident involving the Vehicle, the User must immediately notify WAHDAH by telephone or WhatsApp as soon as reasonably practicable and, where it is safe to do so, before leaving the scene of the incident.

11.2 The User must not admit liability, settle privately, abandon the Vehicle, arrange unauthorised repairs, or make any agreement with any third party without WAHDAH’s prior approval.

11.3 Where required by WAHDAH, insurer, law, or circumstances, the User must lodge a police report within twenty-four (24) hours or such shorter period as required.

11.4 The User must provide full cooperation, including photographs, videos, accident statements, police reports, third-party details, insurer forms, workshop forms, and any other documents requested by WAHDAH.

11.5 Failure to report promptly or cooperate may result in loss of insurance benefit, rejection of LRO benefit, and full liability for all damage, loss, downtime, claims, and related costs.

12. PENALTY AND ADMINISTRATIVE CHARGES

12.1 WAHDAH may impose charges for late return, location changes, odd-hour support, cleaning, odour removal, smoking, fuel shortfall, lost keys, missing accessories, traffic fines, summonses, accident administration, claim handling, towing, recovery, vehicle replacement, and other operational matters.

12.2 Late return may be charged at up to S$200 per commenced hour, depending on the vehicle category, operational impact, disruption to subsequent bookings and WAHDAH's assessment.

12.3 Cleaning, smoking, odour, pet, durian, salted fish, or interior contamination charges may range from S$100 to S$500 or more, depending on severity, downtime, and rectification cost.

12.4 WAHDAH reserves the right to deduct such charges from the security deposit or charge the User separately.

13. RETRIEVAL OF CLAIMS, ISSUANCE OF LETTER OF DEMAND

13.1 WAHDAH may, at its discretion, provide a replacement vehicle in the event of breakdown, accident, servicing, vehicle unavailability, or operational requirement.

13.2 Replacement is subject to availability, location, vehicle category, cause of issue, and WAHDAH’s assessment.

13.3 WAHDAH is not obliged to provide a replacement vehicle where the issue arises from the User’s breach, negligence, accident, unauthorised use, late return, document issue, or failure to comply with these Terms and Conditions.

13.4 If a replacement vehicle of the same category is unavailable, WAHDAH may offer an alternative vehicle. Any adjustment, compensation, or credit shall be at WAHDAH’s discretion.

14. WAHDAH's RIGHT TO REFUSE, CANCEL OR TERMINATE

14.1 WAHDAH may reject, cancel, refuse release of the Vehicle, or terminate the rental if:

(a) the User or Driver fails eligibility checks;

(b) required documents are incomplete, invalid, expired, unclear, inconsistent, or not approved;

(d) payment or deposit is incomplete;

(e) WAHDAH suspects fraud, misuse, unsafe conduct, unauthorised Malaysia use, or breach of these Terms and Conditions;

(f) the Vehicle becomes unavailable due to accident, breakdown, safety issue, operational issue, or circumstances beyond WAHDAH’s control.

14.2 WAHDAH may recover the Vehicle immediately if the Vehicle is used in breach of these Terms and Conditions or if WAHDAH reasonably considers the Vehicle at risk.

15. RETRIEVAL OF CLAIMS, ISSUANCE OF LETTER OF DEMAND

In the unfortunate event of an accident involving the Lease Vehicle, the claim retrieval process will commence once the vehicle is taken to the workshop for repairs. This process begins with WAHDAH notifying you, the user and driver, of the situation. If you fail to respond to our initial notification, we will send a follow-up message via WhatsApp, and subsequently, an email. Please note that non-responsiveness to these notifications will result in a deduction from your deposit. This deduction will be made within 15 days following the return of the Lease Vehicle to WAHDAH. Should the deposit deduction be insufficient to cover the repair costs as invoiced by the workshop, WAHDAH will issue a notice to your contact details to retrieve the necessary amount. We will make up to three (3) attempts to issue this notice. In circumstances of continued non-responsiveness, WAHDAH will then issue a formal Letter of Demand, seeking reimbursement from you. Persistent failure to respond or comply will ultimately lead to WAHDAH pursuing legal action against You, as the User and the Driver. Please be aware that this process is designed to ensure the smooth operation of our services and the fair treatment of all our customers. We appreciate your understanding and cooperation.

16. GOVERNING LAW

16.1 These Terms and Conditions shall be governed by the laws of Singapore.

16.2 If any clause is found invalid or unenforceable, the remaining clauses shall continue to apply.

16.3 These Terms and Conditions, together with the booking confirmation, Vehicle Hiring Agreement, inspection report, invoice, and any approved add-ons, form the agreement between WAHDAH and the User.

16.4 In the event of inconsistency between customer-facing summaries, FAQs, WhatsApp messages, or website guides and these Terms and Conditions, these Terms and Conditions shall prevail.

*Last Updated on 17 JULY 2026.

For the purposes of this document we have given the following words or expressions particular meanings:

1. WAHDAH refers to Wahdah Technologies Pte Ltd, a company founded and incorporated in Singapore, providing car leasing services through its integrated online platform.

2. User refers to Customers or individuals utilizing WAHDAH's services and agreeing to lease a vehicle through the official website.

3. Lease Vehicle refers to the vehicle leased by the User from WAHDAH, the details of which are determined by the User's preferences expressed on the official website.

4. Website refers to WAHDAH's official website located at http://www.wahdah.sg, through which Users can access and engage with WAHDAH's services.

5. Lease Term refers to the period for which the User agrees to lease the vehicle, as specified in the booking confirmation generated via the Website.

6. Return Location is the designated location where the User agrees to return the Lease Vehicle at the end of the Lease Term.

7. Drivers are Individuals authorized by the User, registered via the Website, and permitted by WAHDAH to drive the Lease Vehicle.

8. Qualified Driving License (QDL) refers to a valid driving license for Singaporean citizens, as required by WAHDAH.

9. International Driving Permit (IDP) is required for non-Singaporean citizens whose licenses do not fall under the ASEAN category, allowing them to drive in Singapore.

10. Odd-Hours Premium is the additional charge for international customers opting to collect their Lease Vehicle outside of WAHDAH Operating Hours.

11. Lease Charges are fees associated with leasing the vehicle, including mileage, maintenance, and insurance coverage, as specified in the booking confirmation.

12. Deposit refers to security deposit required from the User upon booking, refundable after the return of the Lease Vehicle, subject to terms and conditions.

13. Penalty Charges are charges imposed on the User for late returns, changes to the booking, or other specified events, as outlined in the Terms and Conditions.

14. Payment Instrument is a valid payment method required to secure the Lease Vehicle booking, including credit or debit cards accepted by WAHDAH.

15. Cancellation and Refund Policy specifies the conditions under which Users can cancel a booking and the applicable refund policies.

16. LRO (Liability Reduction Option) is an elective service reducing the User's liability in the event of an accident or theft, subject to terms and conditions.

17. Age Eligibility specifies the age range for individuals eligible for insurance coverage under Zurich Travel Insurance.

18. Restricted Entry outlines the restrictions on driving the Lease Vehicle into specific countries and using certain transportation methods.

19. Lease-It-Here, Leave-It-There is a service allowing Users to lease a vehicle at one WAHDAH location and return it to another, subject to specific conditions.

20. Retrieval of Claims, Issuance of Letter of Demand are procedures and notifications related to handling claims, deductions from the deposit, and formal demands in case of non-responsiveness.

21. Termination of Agreement specifies the circumstances under which the Lease Agreement may be terminated by WAHDAH.

22. Governing Law indicates that the Lease Agreement is subject to the legal framework of Singapore

WAHDAH DEPOSIT POLICY

1. INTRODUCTION

1.1 This Deposit Policy (the “Policy”) governs the terms and conditions applicable to the payment, management, and refund of security deposits (“Deposit”) by Customers of WAHDAH services. By using WAHDAH services, you agree to adhere to the provisions set forth herein.

1.2 The Deposit is intended to secure compliance with the terms of the Rental Agreement and to cover any potential liabilities arising during the Rental Term.

2. PAYMENT OF DEPOSIT

2.1 Upon booking a Rental Vehicle, the Customer is required to pay a Deposit in addition to the Rental Charges.

2.2 The Deposit amount is determined by the specifications of the Rental Vehicle and the duration of the Rental Term. The exact amount will be communicated to the Customer at the time of booking.

2.3 The Deposit must be paid in full prior to the commencement of the Rental Term, and WAHDAH reserves the right to decline rental services if the Deposit is not paid.

3. REFUND OF DEPOSIT

3.1 The Deposit will be credited to the Customer’s “WaCash Account” via WAHDAH’s withdrawal feature within ten (10) days from the date the Rental Vehicle is returned to WAHDAH, provided no deductions are applicable.

3.2 Upon the Customer initiating a withdrawal request from the WaCash Account, WAHDAH shall process the refund within three (3) business days from the withdrawal date.

3.3 Once the refund has been processed by WAHDAH, the time taken for the funds to be reflected in the Customer’s bank account shall be subject to the respective bank or payment provider’s processing timeline. WAHDAH shall not be responsible for any delays caused by the banking institution or payment service provider.

3.4 Refunds may be delayed or withheld in the following circumstances:
(a) Outstanding liabilities or claims associated with the Rental Vehicle;
(b) Pending administrative or processing fees (as outlined in Clause 5); or
(c) Disputes concerning the condition or return of the Rental Vehicle.

4. DEDUCTIONS FROM DEPOSIT

4.1 WAHDAH reserves the right to deduct amounts from the Deposit for any of the following:

4.1.1 Refueling charges if the Rental Vehicle is returned with less fuel than at the commencement of the Rental Term. Such deductions may include a service fee;

4.1.2 Damage or loss incurred during the Rental Term, including repair costs as invoiced by the workshop;

4.1.3 Administrative or processing fees associated with specific incidents or claims;

4.1.4 Outstanding penalties, fines, or charges attributable to the Customer during the Rental Term; and

4.1.5 Any other amounts due under this Policy or the Rental Agreement.

4.2 In cases where the Deposit is insufficient to cover the applicable charges or claims, WAHDAH will notify the Customer to pay the outstanding balance within the stipulated timeline.

5. CLAIMS AND LIABILITY

5.1 In the event of an accident involving the Rental Vehicle, the claim retrieval process will commence upon the vehicle’s delivery to the workshop for repairs. WAHDAH will notify the Customer of the repair costs and expected deductions from the Deposit.

5.2 If the Customer fails to respond to WAHDAH’s notifications via WhatsApp or email, WAHDAH will proceed with deductions from the Deposit within ten (10) days of the Rental Vehicle’s return.

5.3 Should the deducted Deposit amount be insufficient to cover repair costs, WAHDAH will issue up to three (3) notices to the Customer’s registered contact details requesting payment of the outstanding balance. Continued non-compliance will result in the issuance of a formal Letter of Demand and may lead to legal proceedings.

6. CUSTOMER RESPONSIBILITIES

6.1 The Customer agrees to: (a) Ensure the Rental Vehicle is operated and maintained in accordance with WAHDAH’s guidelines; (b) Use the appropriate fuel type for the Rental Vehicle and refill the fuel tank prior to return; (c) Bear any costs associated with damages, losses, or non-compliance with the Rental Agreement; and (d) Respond promptly to WAHDAH’s notifications regarding claims or deductions.

7. LEGAL AND ENFORCEMENT MEASURES

7.1 Non-compliance with the provisions of this Policy or the Rental Agreement may result in legal action, including but not limited to recovery of outstanding amounts, claims for damages, and additional costs incurred by WAHDAH.

7.2 This Policy shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from this Policy shall be subject to the exclusive jurisdiction of the courts in Malaysia.

8. FINAL PROVISIONS

8.1 This Policy is subject to change at WAHDAH’s sole discretion. Customers will be notified of any material amendments.

8.2 By paying the Deposit, the Customer acknowledges and agrees to the terms and conditions outlined in this Policy.

*Last Updated on 3rd March 2025

THIS VEHICLE RENTAL AGREEMENT (“Agreement”) is made on the day stated in the schedule attached hereto (“Schedule”)

BETWEEN

(A)

Wahdah Technologies Pte. Ltd. (“Lessor”, which expression shall where the context so admits include its successors & assigns) of 114 Lavender Street #07-83, Singapore 338729

AND

(B)

The Renter named & whose particulars & signature appears in the Schedule

(“Renter”) of the other part.

WHEREBY IT IS AGREED AS FOLLOWS:

1	Vehicle Rental
1.1	The Lessor will let & the Renter will take on hire, subject to the terms & conditions herein the motor vehicle described in the Schedule (“Vehicle”). If, for any reason, the Vehicle or any other Vehicle ordered by the Renter prior to the commencement of the period of rent is not available at the time of such commencement, the Lessor shall have the right to replace the Vehicle with an alternative vehicle of similar seating capacity. Notwithstanding the above, if no such alternative vehicle is available or if the Lessor shall decline to provide an alternative vehicle for whatever reason(s), then the Renter shall be repaid any monies paid by him to the Lessor but shall have no claim of any kind whatsoever against the Lessor.
1.2	The Renter acknowledges that the Vehicle is the property of, or is otherwise subject to proprietary, contractual &/or other rights of, (i) the Lessor; &/or (ii) the owner or other entity (“Owner”) with whom the Lessor has entered into a leasing or hiring or similar arrangement in respect of the Vehicle (to which the Lessor is a party in the capacity of a lessee/hirer/renter). The rights of the Owner in respect of the Vehicle include or may include, without limitation, a right to repossess the Vehicle in certain circumstances. The Renter agrees & acknowledges that his/her rental of the Vehicle is subject to the rights of the Lessor &/or Owner as set out in this Clause.
1.3	The Vehicle rental shall commence on the date & time specified in the Schedule, & expire or determine upon the return of the Vehicle to the Lessor in accordance with Clauses 1.6 or 9.
1.4	The Renter has inspected the Vehicle & found it to be in good order & condition. All visible defects are as documented in the vehicle inspection checklist as acknowledged by the Renter (“Vehicle Inspection Checklist”). In taking delivery of the Vehicle, the Renter shall be deemed to have satisfied him/herself that it is in all respects roadworthy & in proper & safe condition.
1.5	Petrol & parking are at the Renter’s own expense. All Vehicles are delivered with a petrol level as indicated in the Vehicle Inspection Checklist & must be returned likewise. In the event the Renter is unable to fill up the indicated level of petrol, the Lessor will be authorised to do so on the Renter’s behalf & the Renter shall bear all the costs thereof.
1.6	The Renter shall return the Vehicle (together with all tyres, tools, accessories & equipment) in good order & condition as the Vehicle was when initially collected by the Renter from the Lessor. The cost to repair or replace any damaged items will be fully borne by the Renter.
2	Rental Charges & Payments
2.1	The Renter shall pay the daily rental charges as specified in the Schedule (“Rental Charges”) free of deductions, without set off of any nature including but not limited to legal or equitable set off, in advance on or before, for weekly payment methods, every Sunday, and for monthly payment methods, every 4th Monday of the month, regardless of public holidays, via the payment method indicated in the Schedule. In the event of any increase in road tax or government tax, the Lessor shall be entitled to impose a corresponding increase in the Rental Charges.
2.2	Where the Renter fails to make payment of all or part of the required Rental Charges by its relevant due date & time, a late charge of S$50 per invoice and 5% per annum interest rate on the late rental shall be applied.

2.3	The Renter shall pay the deposit as specified in the Schedule (“Deposit”). The Deposit shall not bear any interest. The Renter authorises the Lessor to deduct from the Deposit the following: all & any Rental Charges that are outstanding from time to time; all & any administrative fees / interest outstanding from time to time; & petrol charges; cleaning fees; costs & expenses to replace lost keys or damaged accessories; mileage excess of 1.5% of daily rental for every additional 10 kilometres run above the daily mileage limit; all & any costs & expenses incurred to rectify the damage caused to the Vehicle while under hire to the Renter; all & any insurance excess; where the Renter terminates this Agreement pursuant to Clause 9.2(c) but gives shorter notice than the requisite seven (7) working days’ notice prior to termination, Rental Charges applicable for every day comprised in the difference between the requisite seven (7) working days’ notice & such shorter notice; &/or any other charges, damages, debts, losses or expenses of any nature that may be incurred by Lessor or may fall due to Lessor, in accordance with its rights under this Agreement & / or that arise directly / indirectly in any way whatsoever as a consequence of the Renter’s breach of legal obligations to Lessor.
2.4	If the Lessor fails to collect any charges, damages, debts, losses or expenses of any nature owed by the Renter after three (3) days, the Lessor reserves the rights to terminate & repossess the Vehicle & assign the debt collection duties to debt collection agencies for the outstanding amounts under this Agreement including associated legal services. The Renter shall reimburse the Lessor for all costs & expenses incurred in connection with engaging the services of debt collection agencies & / or legal services.
3	Use of Vehicle
3.1	The Renter agrees, & shall procure his/her authorised driver(s), to take proper care of the Vehicle & to drive the same in a careful & skilful manner.
3.2	The Renter agrees, & shall procure his/her authorised driver(s), to observe & comply with (& shall render all assistance & cooperation requested by the Lessor to enable the Lessor to comply with) all requirements, regulations & laws from to time applicable to the use of the Vehicle by the Renter &/or his/her authorised driver(s), including but not limited to requirements, regulations & laws applicable to private hire cars. In the event of any breach of any such requirements, regulations &/or laws, the Renter shall pay all fines, penalties & summonses imposed by any authority & shall answer to all notices & inquiries in connection therewith.
3.3	Without prejudice to the generality of Clauses 3.1 & 3.2, the Renter & his/her authorised driver(s) shall ensure as follows: that they must be aged above 24 and a holder of a valid local driving license for at least 1 year & more; that the Vehicle must not carry a load or passengers in excess of the Vehicle’s carrying capacity; that they do not drive the Vehicle whilst under the influence of intoxicating liquor or drugs; that they do not rent/hire out the Vehicle to third persons or let unregistered persons or learners use the Vehicle; &/or permit the Vehicle to be used for purposes which conflict with the law (including without limitation, in connection with theft, drug peddling or trafficking, smuggling or any other criminal action) or for the purposes of speed testing, towing, pace making, reliability trials or racing. Failure to comply may entail serious consequences as the Renter assumes full responsibility & in the event of the Vehicle being seized, confiscated or forfeited under this Clause 3, the Renter shall indemnify the Lessor to the value of the Vehicle or replace the same at his own expense with a similar Vehicle of equal value & shall bear all losses including loss of use / revenue, costs & expenses to which the Lessor may incur or be put or exposed to; that they do not make any addition, alteration, repair or changes to, or remove any parts whatsoever from, the Vehicle without the prior written consent of the Lessor; that any serious faults, failures or whatsoever, mechanical or otherwise are made known to the Lessor as early as possible so that the Lessor can rectify the same. Otherwise should any losses, damages &/or charges arise, the Renter will be held liable; that in the event of any breakdowns, failures, accidents or whatsoever occurring in Singapore or West Malaysia, the Renter must immediately inform the Lessor &/or its agents of the to the same. The Renter is not allowed to engage any towing agents or motor workshops without the Lessor’s prior written consent. Should the Renter engage any unauthorised workshop or agents, the Renter shall be liable to pay for any losses incurred by the Lessor; that they shall notify the Lessor immediately upon the Renter &/or authorised driver(s) accumulating 12 or more demerit points in total on his/her record; that they shall not breach the terms of the applicable insurance cover & for this purpose, they are deemed to be acquainted with & bound by the terms of the insurance cover; & that the Renter shall at all times ensure that his/her personal particulars in the Lessor’s records are up to date (e.g. promptly notify Lessor of any change in residential address) to ensure government correspondences related to driving of the Vehicle (e.g. warnings, notifications, fines & summons) are well received & responded to.

3.4	The use of the Vehicle is restricted to Singapore (private & commercial use) & West Malaysia (private use only). The Renter hereby indemnifies & keeps indemnified the Lessor against all loss suffered by the Lessor (including loss resulting from inability to use the Vehicle or let the same on hire).
3.5	The Renter shall obtain the Lessor’s written consent & authority prior to entrusting the possession / use of the vehicle to any party seeking to be an authorised driver. Upon approval by the Lessor, the Renter shall provide a copy of this Agreement to the authorised driver & it shall also be available for inspection by prior arrangement at the Lessor’s office. The authorised driver shall be deemed to be acquainted with & bound by this Agreement & the terms of the insurance cover. The Renter shall in addition also be liable to indemnify the Lessor against losses of any nature whatsoever, & howsoever in any way directly or indirectly arising from breach on the part of the authorised driver(s) of his legal obligations & the contractual obligations herein & / or in relation to the control, use & management of the Vehicle by the authorised driver(s).
3.6	The Renter & / or authorised driver(s) shall at all material times ensure that the use, control & management of the Vehicle is confined to the Renter & / or authorised driver(s) & shall be liable to the Lessor in the event an unauthorised party secures access to the use, control & management of the Vehicle & for any losses thereby incurred, of any nature, whatsoever & howsoever arising. This clause shall be in addition to & shall not be construed as limiting or prejudicing in any way the rights of the Lessor under the common law or statutes including the rights under the law of bailment.
4	Servicing & Maintenance
4.1	The Renter shall send the Vehicle for regular servicing at such authorised workshops & at such times & dates as may be directed by the Lessor from time to time. A fee will be charged if the Renter misses a scheduled servicing appointment. The Renter shall also be liable for any repair or maintenance costs if incurred in the event of a missed servicing with the authorised workshop.
4.2	For avoidance of doubt, the obligation to ensure the vehicle is in roadworthy condition shall rest upon the Renter such that in the event the vehicle requires additional servicing & maintenance including but not limited to tyre changes, the Renter shall arrange with the authorised workshop(s) to send the vehicle for additional servicing & maintenance as & when required.
4.3	In the event that the Vehicle requires any repairs works, apart from accident repairs, that shall last between 8 to 12 hours, the Lessor, may, at its sole discretion, reimburse up to half a day of the then applicable Rental Charges to the Renter, such monies to be deposited into the Renter’s bank account as notified by the Renter. If the time needed for the repair works exceeds 12 hours, the Lessor may, at its sole discretion, reimburse to the Renter up to one full day of the then applicable Rental Charges.
4.4	The Renter shall bear the cost of tyre replacements due to side wall damage. Tyre normal wear & tear inclusive of “deemed safe” repairable punctures (i.e. the Vehicle is deemed safe for driving after tyre is repaired) are covered by the authorised workshop.
5	Accidents / Theft
5.1	The Renter is obliged to report to the Lessor & insurer any & every accident or theft involving the Vehicle, by telephone immediately, & in writing no later than 24 hours after the accident or theft. The Renter (or authorised driver(s), as the case may be) must not admit to or compound any claim either partially or in full. The names & addresses of all witnesses, as well as the license number of any & all vehicle(s) involved in the accident or theft are to be provided to the Lessor. Additionally, the local police authorities must be informed if personal injury (including death), damage to government property, any foreign vehicle, any hit-&-run incident, any pedestrian &/or any cyclist is involved. For accidents or theft occurring in West Malaysia, the Renter is required to lodge a police report both in West Malaysia & Singapore within 24 hours of the accident.
5.2	In the event of any accident or theft involving the Vehicle, whether or not due to the negligence of the Renter, the terms relating to liability assessment, insurance excess payable by Renter, changes (if any) to Rental Charges & replacement vehicle (if any) as set out in the Schedule shall apply.
6	Accident Claims
6.1	The Renter & the authorised driver(s), if any, are insured under an automobile comprehensive insurance policy (“Policy”), a copy of which is available for inspection at the Lessor’s office. Subject to fulfilment of the terms of the Policy, the Renter shall enjoy the benefits of the Policy.

6.2	In the event that the Vehicle or any part thereof is damaged or missing (including tyres, tools, documents, accessories & equipment), the Renter shall forthwith pay to the Lessor the excess amount payable in respect of each & every incident regardless of negligence.
6.3	The Renter & the authorised driver(s) are not insured under a policy of insurance against personal injury or death to themselves. If the Renter or authorised driver does not arrange for such insurance cover, the Lessor shall not under any circumstances be liable to make any payment to the Renter in respect of or to indemnify the Renter against any loss, injury or damage sustained by the Renter or use of the Vehicle or as a result of any defect therein.
6.4	In the event of an accident & the Renter &/or the authorised driver(s) desires to make a personal injury claim, the Renter &/or the authorised driver(s) (as the case may be) is required to comply with the Lessor’s insurance & / or claims procedure, including submitting their personal accident claim through the approved panel of lawyers that Lessor shall refer him to in consultation with its authorised workshop & reporting center which shall facilitate the referral to approved panel lawyers & collection of relevant preliminary information at time of reporting.
6.4.1	The approved panel lawyers shall coordinate the personal injury claim with the property damage claim & shall take all necessary steps to deal with the same in a manner of mutual advantage to both the Lessor & the Renter / authorised driver(s), including bringing the same consecutively or conjunctively.
6.4.2	If the Renter &/or the authorised driver(s) fails to so comply with the terms herein & / or to render all due cooperation to the Lessor, its approved panel of lawyers & authorised workshop in relation to all claims arising from accidents, the Renter &/or the authorised driver(s) shall be fully liable for: all vehicle repair costs as billed by the Lessor’s approved workshop; and such losses or shortfalls in recovery by the Lessor that: may have been caused by or contributed to by breach of the terms of this Agreement;or might reasonably have been avoided had the approved panel lawyers been able to deal in a properly coordinated manner in relation to both the property damage & personal injury claims so as to ensure the best prospects of the claims & thereby take steps to avert such losses or shortfalls in recovery or such outcomes as may be prejudicial to the Lessor.
6.4.3	The Renter hereby undertakes (and undertakes to procure his authorised driver(s)) not to take any actions which may expose the Lessor to disrepute or loss. Without prejudice to the generality of the foregoing sentence, the Renter undertakes (and undertakes to procure his authorised driver(s)) to fulfill the following: Not to deal with touts or unauthorised persons as defined by the Legal Profession Act seeking to procure representation for them in relation to personal injury claims contrary to the provisions of this agreement, the statutory & common law of Singapore; Not to cause or permit the Vehicle to be involved in fraudulent / staged claims; To take all reasonable steps & precautions to refrain from involvement in any offences in the course of their use, control & management of the Vehicle; and To take all reasonable steps to refrain from wrongful acts / omissions which would occasion liability or distress to third parties including passengers.
6.4.5	The Lessor is, on a goodwill basis, prepared to refund / waive the otherwise non-refundable accident excess imposed on the Renter & / or authorised driver(s) in the event that & provided that: The Renter / authorised driver(s) comply with the provisions of this Clause 6; The Renter / authorised driver(s) having so complied, recovery of at least 80% is achieved in relation to claims in respect of injury & property damage arising from accidents; and Any refund or waiver shall be subject to the absolute discretion of the Lessor on the basis of goodwill.
7	Consequences of Breach
7.1	In the event of a breach of this Agreement by the Renter, the Renter shall pay for the Lessor’s legal costs, losses, damages, claims & expenses incurred to rectify such breach. The Renter shall pay the same on an indemnity basis including in the event legal recourse is sought by the Lessor by way of legal advice & / or proceedings.
8	Failure to return the Vehicle & Repossession
8.1	If the Renter shall fail to return the Vehicle at the termination of the period of rental then following a written demand to the Renter to return it, the Lessor may take all & any steps it thinks fit (including but not limited to using telemetrics) to recover & repossess the Vehicle where & when it is found, including appointing third party recovery agents to do so on its behalf. In such event, the Renter, for him/herself & on behalf of his/her authorised person(s), authorises the Lessor &/or its recovery agents to enter any premises owned or occupied by the Renter &/or his/her authorised person(s), or where necessary, agrees to make all reasonable efforts to obtain the right for the Lessor &/or his recovery agents to enter any premises in order to recover & repossess the Vehicle.

8.2	If the Vehicle is found illegally parked, apparently abandoned or is used or obtained as prohibited under this Agreement, the Lessor may after making reasonable attempts to contact the Renter, recover the Vehicle without sending a written demand under Clause 8.1. To the extent permitted by law, the Renter waives any right to any hearing or to receive any notice or legal process as a precondition of the Lessor recovering the Vehicle in accordance with this Clause 8.2.
8.3	From the date that the Lessor sends the Renter a demand pursuant to Clause 8.1, the Lessor may exercise its legal rights to recover & repossess the Vehicle. The Renter agrees to cooperate with the Lessor to recover the Vehicle.
8.4	The Renter shall reimburse the Lessor for its reasonable costs of recovering or repossessing the Vehicle on an indemnity basis.
8.5	Except to the extent that the Lessor is at fault, the Renter shall indemnify the Lessor against any claim made by any third party resulting from the Lessor &/or its recovery agents’ recovery or repossession of the Vehicle.
8.6	Without prejudice to the other rights of the Lessor, the Renter shall also pay to the Lessor the then applicable Rental Charges for every hour elapsing between the time of such expiration or termination & the time the Vehicle key is returned to the Lessor. Such further Rental Charges shall be in accordance with the Lessor’s current rate of rental charges or at such other rate as the Lessor may in its absolute discretion think fit.
9	Termination
9.1	This Agreement shall automatically terminate: where the Renter becomes bankrupt or makes any general composition with his/her creditors; upon the Renter &/or authorised driver(s) having accumulated 24 or more demerit points in total on his/her record or having his/her driving license suspended, revoked or invalidated or liable to be suspended, revoked or invalidated, whether due to the Renter &/or authorised driver(s) having accumulated demerit points or otherwise. Upon such termination (where such termination occurs outside of the Minimum Rental Period (defined below)), 50% of the Deposit shall be forfeited without prejudice to the Lessor’s other rights & remedies under this Agreement or otherwise; or (where applicable) upon termination for any reason whatsoever of the Lessor’s leasing or hiring or similar agreement in respect of the Vehicle (to which the Lessor is a party in the capacity of a lessee/hirer/renter).
9.2	This Agreement may be terminated: immediately by the Lessor & the Deposit shall be forfeited where: the Renter fails to pay any amount owing to the Lessor & any such amount remains unpaid for more than three (3) days after becoming due; the Renter &/or authorised driver(s) fails to observe & perform any of the duties & responsibilities imposed by this Agreement or any laws or regulations or the terms of his driver’s license; the Renter &/or authorised driver(s) is determined by the Lessor (acting reasonably) to be rude, rowdy or aggressive towards any of the Lessor’s staff, the Lessor’s workshop partners, or any other business partners or third parties which the Lessor works with for the purpose of or in the course of this Agreement; or the Renter &/or authorised driver(s) fails to notify the Lessor within three (3) days of the Renter &/or authorised driver(s) accumulating 12 or more demerit points in total on his/her record; in the event the Renter allows unauthorised drivers to have the use / management / control of the Vehicle. by the Lessor by giving not less than three (3) days’ prior notice in writing to the Renter. The Lessor may, but shall not be required to, furnish any reason for such termination; or by the Renter by giving not less than seven (7) working days’ prior notice in writing to the Lessor after fulfilling the minimum rental period specified in the Schedule (“Minimum Rental Period”).
9.3	Upon the termination of this Agreement for any reason whatsoever, the Renter shall promptly return the Vehicle to the Lessor & shall pay to the Lessor any sums accrued & unpaid as at the date of termination, & the cost of all repairs required (if any) at the date of termination including any repair required to reinstate the Vehicle to the same condition, together with all tyres, tools, accessories & equipment, in as the Vehicle was when initially collected by the Renter from the Lessor.
9.4	Where this Agreement is terminated for any reason whatsoever at any time during the Minimum Rental Period (except for termination under Clause 9.1(c) or Clause 9.2(b) where such termination is not due to any other events or occurrences contemplated in Clause 9.1 or Clause 9.2), without prejudice to the Lessor’s other rights & remedies under this Agreement or otherwise: the entire Deposit shall be forfeited; notwithstanding such termination, the Renter shall be liable to immediately pay full Rental Charges for the remainder of the period up to the end of the Minimum Rental Period (unless waived, in whole or in part, at the sole discretion of the Lessor); & the Renter shall no longer be entitled to any and all promotions, preferential rates, discounts and/or offers in any form whatsoever (including but not limited to vouchers, monies, rental rebates and free rental days) (“Discounts”) granted or given to Renter as stated in the Schedule, and the Renter shall immediately pay to the Lessor all amounts comprised in all Discounts.
9.5	Upon the termination of this Agreement & return or repossession of the Vehicle (as the case may be): the Lessor is not liable for any loss of cash, valuable items or any articles of importance in the Vehicle; the Lessor has the right to dispose of personal items after one (1) week after the return or repossession of the Vehicle (as the case may be); & the Lessor has the right to retain & refuse to return personal items for as long as any amounts due to the Lessor under this Agreement remain unpaid.

10	Indemnity
10.1	Renter shall fully indemnify the Lessor for any loss, damage, legal action, including reasonable legal fees that the Lessor suffers due to Renter’s use of the Vehicle during the period of rental, including but not limited to, damage to the Vehicle, damage to the property of others, injury to Renter &/or injury to others. This provision survives the termination of this Agreement.
11	General
11.1	This Agreement constitutes the entire agreement between the parties in connection with the subject matter hereof & supersedes all agreements, proposals, representations & other understandings, oral or written, of the parties. No alteration or modification of this Agreement or the Schedule shall be valid unless made in writing & signed by an authorised signatory of each party. The person signing this Agreement assumes full personal responsibility along with the firm, person or organization in whose name he/she is signing on behalf of.
11.2	The Renter / authorised driver is an independent contractor & is not an agent, representative, joint venture, partner or employee of the Lessor. No fiduciary relationship exists between the Lessor & the Renter. In the event the Lessor is for any reason held to be vicariously liable for any act / omission of the Renter & / or authorise d driver(s) despite this position, the Renter / authorised driver shall indemnify the Lessor for all losses incurred thereby including but not limited to damages, expenses & legal costs payable to the claimant & the Lessors own loss & expense including legal costs & the costs incurred towards expert / factual witnesses on an indemnity basis.
11.3	This Agreement will inure to the benefit of the Lessor, its successors & assigns & may be transferred by the Lessor to any party without the Renter’s prior approval upon notice to the Renter. With effect from receipt by the Renter of such notice, the Lessor is released from all obligations of this Agreement, & the Renter will have a new contract on the same terms as this Agreement with the transferee, successor or assignee named in the notice.
11.4	No relaxation forbearance of indulgence by the Lessor in enforcing any of the terms & conditions of this Agreement shall prejudice or affect the rights & powers of the Lessor hereunder nor shall any waiver of any breach operate as a waiver of any subsequent or continuing breach.
11.5	If any provision of this Agreement is held to be invalid or unenforceable, the Lessor may elect either to modify the void, invalid or unenforceable part to the extent necessary to render it legal, valid & enforceable or to sever the void, invalid or unenforceable part, in which the remaining provisions shall continue in full force & effect.
11.6	Any notice or other communication required or permitted under this Agreement shall be given in writing to the other party at the address stated in the Schedule, or such other address as shall be notified by a party to the other in writing.
11.7	A person who is not a party to this Agreement shall have no right under the Contracts (Rights of Third Parties) Act (Chapter 53B) of Singapore to enforce any of its terms.
11.8	This Agreement & the relationship between the parties shall be governed by, & interpreted in accordance with, the laws of Singapore. In respect of any legal action or proceedings arising out of or in connection with this Agreement, the parties irrevocably submit to the jurisdiction of the courts of Singapore.
11.9	The Renter & authorised driver(s) shall at all times keep confidential & not disclose to any person, other than with the Lessor’s prior written approval, the terms of this Agreement & any related agreements concerning the hire of the Vehicle.

12	Revenue Share
12.1	Lessor is allowed to give Renter 72 hours notice for vehicle to be returned to serve a Wahdah.sg or related companies rental.

12.2	Renter enjoys a profit share of the rental, of 50% if less than 72 hours notice is given and of 25% if more than 72 hours notice is given.

CDW (Collision Damage Waiver)

13.1

Where the Renter & all authorised drivers are 24 years of age or older, the Renter shall enjoy the following.

Renter shall only be liable to pay S$500.00 in insurance excess (for each section) for select vehicles and agreeements instead of the excess amount indicated in the Insurance Matters table above (Sections 1 & 2 ONLY) PROVIDED THAT the Renter fulfills all of the following:

fulfilment of Minimum Rental Period
timely payment of all Rental Charges at all times
timely reporting of all accidents, thefts & other incidents in accordance with the Agreement
there are no accidents, thefts or other incidents occurring within the first week of rental
the Renter at all times is in full compliance with the Agreement & any other undertakings & arrangements entered into with Lessor or its affiliated entities

LIABILITY REDUCTION OPTION (LRO)

Liability Reduction here refers to the potential decrease in the sum you are obligated to reimburse (as in accordance with standard business practices for any car leasing transaction) in the event of an accident or theft. This reduction is made possible only via the subscription of our Liability Reduction Option (“LRO”), provided they align with the terms and conditions outlined in this Lease Agreement.

In the event of an accident or theft, provided that the User has lodged a police report within twenty-four (24) hours from the time of the accident or theft, following which the LRO comes into effect, WAHDAH shall then be entitled to bill the User a convenience fee which is as per the table below (“Excess Fee”).

Upon the User’s acceptance and subject to the terms and conditions stipulated herein, the User’s liability is REDUCED and LIMITED to the Excess Fee as per the following:

Our Liability Reduction Option (LRO) shall extend to cover:-
1. Any insurance-related costs if applicable;
2. Downtime (Assessed Repair Time) of Lease Vehicle being held in the Workshop;
3. Loss of Use (to recoup forfeited revenue while the Lease Vehicle is in the Workshop).

Group	Excess Fee (SGD)	LRO per day (SGD)	LRO per week (SGD)	LRO per month (SGD)
Standard	Section I $5,000 Section II $5,000 Excess fee is halved when LRO is purchased (Section I $2,500 Section II $2,500)	10	70	150
Executive		15	105	300
Luxury		25	175	600
Exotics		50	350	1000

We would like to bring to your attention that for international travelers who have opted for international travel insurance, which covers incidents such as an accident or theft of their leased vehicle, WAHDAH operates on a "reimburse-first, claim-later" policy. This means that international travelers are required to comply with our LRO and Excess Fee stipulations prior to seeking any claims or recompensation from their respective home country insurance providers for these incidents affecting the Lease Vehicle.
The insurance will not cover damage due to negligence, tire punctures, burst tires, fuel errors, lack of electricity because of forgotten turned-off electrical devices, or loss damage to the vehicle accessories.
Should the User be offered a complimentary upgrade, the newly imposed LRO shall be adjusted to prorate with the upgraded Lease Vehicle’s class and specification.
If the User chooses not to subscribe to LRO as mentioned in this section, WAHDAH shall not be held liable for any claims of damages incurred or issued to the User during and after the Lease Term.
It is not possible for the User to subscribe to LRO once they have commenced their Lease Term. Any purchase of LRO must be made before the Lease Term commences, and WAHDAH reserves the right to deny LRO subscription requests after this timeframe.