Rental Booking Terms & Conditions

 

TERMS AND CONDITIONS FOR CAR LEASING (“TERMS AND CONDITIONS”)

1. INTRODUCTION

1.1 WAHDAH is operated by Wahdah Technologies Pte Ltd, a company incorporated in Singapore, with its registered address at 262 Upper Bukit Timah Road, #01-15, Singapore 588207 (“WAHDAH”, “we”, “us”, or “our”).

1.2 WAHDAH provides vehicle rental and leasing services through its website, mobile platform, customer service channels, and approved collection points.

1.3 By making a booking, using WAHDAH’s website, paying for a rental, collecting a vehicle, or allowing any approved driver to drive the vehicle, the User agrees to be bound by these Terms and Conditions.

1.4 WAHDAH may amend, update, or revise these Terms and Conditions from time to time. The latest version published on the WAHDAH.sg website shall apply.

2. DEFINITIONS

2.1 “User”, “Customer”, “Hirer”, or “Renter” refers to the person who makes the booking and/or pays for the rental.

2.2 “Driver” or “Approved Driver” refers to the User and/or any additional driver who has been registered with and approved by WAHDAH before driving the vehicle.

2.3 “Vehicle” or “Lease Vehicle” refers to the rental vehicle provided by WAHDAH or its approved partner.

2.4 “Rental Period” or “Lease Term” refers to the confirmed rental start date and time until the confirmed rental end date and time stated in the booking confirmation.

2.5 “Malaysia Use” or “Cross-Border Use” refers to any use of the vehicle outside Singapore, including entry into Malaysia.

2.6 “Loss Reduction Option” or “LRO” refers to an optional paid add-on which may reduce the applicable damage excess, subject to these Terms and Conditions.

2.7 "Section I" means the insurance section relating to loss of or damage to the WAHDAH Vehicle.

2.8 "Section II" means the insurance section relating to third-party property damage.

​​​​​3. DRIVER REQUIREMENTS 

3.1 The Vehicle may only be driven by the User and/or additional drivers who have been registered with and approved by WAHDAH before the rental starts.

3.2 For Standard and Executive vehicles, all Drivers must be between twenty-four (24) and sixty-five (65) years old.

3.3 For Luxury vehicles, all Drivers must be between twenty-eight (28) and sixty-five (65) years old.

3.4 All Drivers must hold a valid driving licence that legally permits them to drive in Singapore and must comply with all applicable Singapore laws and regulations.

3.5 Singapore Citizens and Singapore Permanent Residents must hold a valid Singapore Qualified Driving Licence ("QDL") for the relevant vehicle class.

3.6 Holders of a Singapore Work Permit, S Pass, Employment Pass, Dependant's Pass, Long-Term Visit Pass or any other long-term immigration pass who are required under Singapore law to convert their foreign driving licence must hold a valid Singapore Qualified Driving Licence ("QDL") before they are permitted to drive a WAHDAH vehicle.

3.7 Short-term visitors to Singapore may drive using:
(a) a valid driving licence issued by an ASEAN member country, where recognised under Singapore law; or
(b) a valid foreign driving licence together with a valid International Driving Permit ("IDP"), where required under Singapore law.

3.8 Where an International Driving Permit ("IDP") is required, it must:
(a) be issued by the competent authority in the country where the Driver's licence was issued;
(b) remain valid throughout the Rental Period; and
(c) be presented together with the original physical driving licence upon request by WAHDAH.

WAHDAH reserves the right to request an official English translation of any driving licence where reasonably required for verification.

3.9 All Drivers must have a minimum of two (2) years of driving experience, unless otherwise approved in writing by WAHDAH.

3.10 Probationary licence holders, including P-plate drivers, are strictly not permitted to rent, collect, or drive any WAHDAH vehicle.

3.11 Drivers with more than one (1) year but less than two (2) years of driving experience may only be accepted with prior written approval from WAHDAH. Where approved, WAHDAH may impose additional conditions including, but not limited to:
(a) Singapore use only;
(b) Standard vehicle category only;
(c) prohibition from cross-border travel into Malaysia;
(d) higher security deposit;
(e) higher insurance excess; and/or
(f) any other conditions deemed appropriate by WAHDAH.

3.12 Drivers with less than one (1) year of driving experience are not eligible.

3.13 Drivers below the applicable minimum age requirement are not eligible.

3.14 Drivers above sixty-five (65) years old are not accepted unless specifically approved by WAHDAH in writing and subject to any additional documentation, medical fitness, insurance, excess or other conditions determined by WAHDAH.

3.15 All Drivers must have a satisfactory driving record. WAHDAH may reject any Driver who has been suspended, disqualified, convicted of serious traffic offences, or who, in WAHDAH's reasonable opinion, presents an unacceptable insurance or operational risk.

3.16 WAHDAH reserves the right to reject any booking, refuse release of the Vehicle, cancel the booking, or require a replacement Driver if any Driver fails to satisfy the age, licence, residency, driving experience, document verification or approval requirements.

3.17 No refund shall be payable where a booking cannot proceed because the User or any nominated Driver fails to satisfy WAHDAH's driver eligibility requirements, including but not limited to age, licence validity, residency status, driving experience, probationary licence status, P-plate status, document verification or any other requirement set out in these Terms and Conditions.

4. RENTAL PERIOD

4.1 The Rental Period shall be based on the confirmed pick-up date and time and return date and time stated in the booking confirmation.

4.2 The User must return the Vehicle on or before the confirmed return date and time.

4.3 Early return of the Vehicle shall not entitle the User to any refund, rebate, or pro-rated adjustment of the rental charges.

4.4 Any request to extend the Rental Period must be made before the confirmed return time and is subject to WAHDAH’s approval, vehicle availability, payment of additional charges, and any applicable fees.

4.5 Failure to return the Vehicle on time may result in late return charges, additional rental charges, administrative charges, towing charges, loss of use, and any other costs incurred by WAHDAH.

5. PICK-UP, RETURN, OPERATING HOURS AND ODD-HOUR SUPPORT

5.1 The Vehicle must be collected and returned at the location, date, and time confirmed in the booking.

5.2 Collection and return are subject to the operating hours of WAHDAH and/or the relevant collection point.

5.3 WAHDAH may operate different hours for different locations, including WAHDAH-operated hubs, partner collection points, hotels, airports, or other approved locations.

5.4 Any pick-up or return outside the approved operating hours is subject to WAHDAH’s prior approval and may incur an odd-hour support fee.

5.5 Odd-hour support is not guaranteed and is subject to manpower availability, vehicle availability, location, timing, and operational approval.

5.6 A standard pick-up, return, delivery, repositioning, or location-change fee may apply per task, depending on the location and service required.

5.7 If the User is late for collection or return, WAHDAH may impose waiting time charges, late return charges, odd-hour charges, rescheduling charges, or other applicable fees.

5.8 If the User fails to collect or return the Vehicle at the agreed time and location, WAHDAH may treat the booking as a no-show, late return, unauthorised extension, or failed handover, as applicable.
​​​​​​

6. CHARGES, PAYMENT AND DEPOSIT

6.1 Rental charges are based on the booking confirmation, vehicle category, rental duration, selected add-ons, location, and any applicable fees.

6.2 The minimum rental charge is based on a minimum rental period of twenty-four (24) hours, unless otherwise stated.

6.3 Additional hours, extensions, late returns, location changes, delivery, collection, odd-hour support, Malaysia use, add-ons, or other services may be charged separately.

6.4 The User must make payment using a payment method accepted by WAHDAH.

6.5 WAHDAH may cancel or refuse a booking if payment is incomplete, unsuccessful, reversed, disputed, or otherwise not received.

6.6 A security deposit may be required. The amount may vary depending on vehicle category, rental duration, Driver profile, Malaysia use, and WAHDAH’s assessment.

6.7 The deposit may be used to offset any outstanding charges, penalties, damage, excess, fuel charges, cleaning fees, summonses, tolls, administrative fees, late return charges, or other amounts owed by the User.

6.8 Any balance deposit, if applicable, will be refunded after the Vehicle is returned and after WAHDAH has completed checks for damage, summonses, tolls, fines, fuel, cleaning, and other outstanding matters.

                                                                   *Penalty Charges to be incurred

6. TERM OF PAYMENT

1. In order to secure the Lease Vehicle booking made via the Website, a valid payment method, such as a Mastercard or Visa for credit or debit card, or any other payment method that WAHDAH may deem acceptable (“Payment Instrument”) is required. 

2. The User hereby acknowledges that WAHDAH reserves the absolute and unequivocal right to cancel and/or terminate any booking made by the User should they fail or be unable to comply with the provisions of this Clause.

7. CANCELLATION, AMENDMENT AND REFUND POLICY

7.1 All cancellation or amendment requests must be submitted through WAHDAH's official communication channels, including email to support@wahdah.sg, WhatsApp, or any other communication channel designated by WAHDAH.

7.2 Cancellation requests shall only be deemed received when acknowledged by WAHDAH. The applicable cancellation charges shall be determined based on the scheduled vehicle pick-up date and time stated in the booking confirmation and the time the cancellation request is received by WAHDAH. All timings shall be based on Singapore Time (SGT).

7.3 Unless otherwise stated, refunds shall apply only to the base rental charges. Payment gateway fees, administrative charges, insurance-related add-ons, delivery or collection charges, cross-border add-ons, promotional items, vouchers utilised and any other products or services expressly stated as non-refundable shall not be refunded.

7.4 Cancellation charges shall apply as follows:

(a) Five (5) days or more before the scheduled vehicle pick-up time

The User shall be entitled to a full refund of the base rental charges, less any non-refundable charges referred to in Clause 7.3.

(b) More than two (2) days but less than five (5) days before the scheduled vehicle pick-up time

A cancellation charge equivalent to one (1) day's base rental charge shall apply. The balance, if any, shall be refunded after deducting any applicable non-refundable charges.

(c) Two (2) days or less before the scheduled vehicle pick-up time

A cancellation charge equivalent to two (2) days' base rental charges shall apply. Where the total booking is for less than two (2) rental days, the cancellation charge shall not exceed the total base rental charges payable for the booking. The balance, if any, shall be refunded after deducting any applicable non-refundable charges.

(d) After the scheduled vehicle pick-up time, failure to collect the Vehicle, or no-show

No refund shall be payable.

7.5 No refund shall be payable where the booking cannot proceed because the User or any nominated Driver fails to satisfy WAHDAH's driver eligibility or verification requirements, including but not limited to age, driving licence, driving experience, P-plate or probationary licence restrictions, document verification, payment requirements, security deposit requirements or any other eligibility requirement under these Terms and Conditions.

7.6 Requests to amend a booking, including changes to the rental dates, times, Vehicle category, collection location, return location or Driver details, are subject to vehicle availability and WAHDAH's approval. WAHDAH reserves the right to charge any applicable rate difference, administrative fee, delivery charge, odd-hour support fee or other charges arising from the amendment. WAHDAH may, at its sole discretion, treat a requested amendment as a cancellation and a new booking where the requested change substantially alters the original booking.

7.7 Returning the Vehicle before the scheduled return date or time shall not entitle the User to any refund, rebate or pro-rated adjustment of the rental charges.

7.8 Approved refunds may be made to the original payment method, credited to the User's WaCash account, or refunded through any other method determined by WAHDAH.

7.9 WAHDAH may deduct from any refundable amount or security deposit any outstanding rental charges, damage charges, insurance excess, administrative fees, delivery charges, cleaning charges, traffic fines, tolls, summonses, penalties or any other amounts owed by the User.

7.10 WAHDAH reserves the right to cancel a booking before vehicle collection where the Vehicle becomes unavailable due to accident, breakdown, safety concerns, operational requirements, force majeure, suspected fraud, payment issues or any other circumstance beyond WAHDAH's reasonable control. Where WAHDAH cancels the booking before the Vehicle is collected and the User has not breached these Terms and Conditions, WAHDAH shall refund the amounts paid for the booking. Such refund shall constitute the User's sole remedy, and WAHDAH shall not be liable for any indirect, consequential or alternative transport costs incurred by the User.
​​​​​​

8. USER RESPONSIBILITIES

8.1 The User and all Drivers must use the Vehicle responsibly, safely, lawfully, and in accordance with these Terms and Conditions.

8.2 The User shall not use or allow the Vehicle to be used:

(a) while under the influence of alcohol, drugs, medication, or any substance which may impair driving ability;

(b) for racing, speed testing, contests, off-road driving, illegal activities, or any unlawful purpose;

(c) for commercial use, private hire, ride-hailing, courier, delivery, sublease, or carriage of goods or passengers for reward unless expressly approved by WAHDAH in writing;

(d) to tow, push, propel, or move any vehicle, trailer, or object;

(e) beyond the permitted seating, weight, or loading capacity;

(f) by any person who is not an approved Driver;

(g) outside Singapore unless Malaysia use or cross-border use has been approved by WAHDAH;

(h) in any manner that may invalidate insurance coverage or increase risk.

8.3 Smoking, vaping, pets, durian, salted fish, or any item causing unpleasant odour are not permitted in the Vehicle unless expressly approved by WAHDAH.

8.4 The User shall be responsible for all cleaning, deodorising, repair, downtime, loss of use, or other charges arising from breach of the above restrictions.

8.5 The User shall not repair, modify, alter, tamper with, replace, remove, or interfere with any part, accessory, tyre, plate, device, identification mark, decal, or equipment of the Vehicle without WAHDAH’s prior written consent.

8.6 The User must take reasonable care of the Vehicle, ensure it is locked and secured when not in use, and park it in a safe and lawful place.

8.7 The User shall be responsible for all parking charges, ERP charges, tolls, traffic fines, summonses, penalties, impound charges, administrative fees, and any other charges incurred during the Rental Period.

8.8 The Vehicle must be returned with the same fuel level or battery charge level as recorded at the start of the rental, unless otherwise agreed.

8.9 If the Vehicle is returned with less fuel or battery charge, WAHDAH may charge the shortfall, service fee, administrative fee, and any other applicable cost.

8.10 WAHDAH’s inspection record shall be treated as the official record of the Vehicle’s condition, fuel level, battery level, mileage, accessories, and return status, unless clearly proven otherwise.

9. MALAYSIA USE AND CROSS-BORDER TRAVEL

9.1 The Vehicle may not be taken out of Singapore without WAHDAH’s prior approval.

9.2 Driving the Vehicle into Malaysia is only permitted if the Malaysia Add-On, Cross-Border Add-On, or other required approval has been purchased and approved by WAHDAH before the trip.

9.3 WAHDAH may impose additional terms, fees, deposits, restrictions, or insurance conditions for Malaysia use.

9.4 The User must comply with all Singapore and Malaysia road laws, customs requirements, toll systems, parking rules, traffic regulations, and enforcement procedures.

9.5 The User is responsible for all tolls, fines, summonses, penalties, towing, repairs, recovery, repatriation, downtime, loss of use, and other charges arising from Malaysia use, unless expressly stated otherwise by WAHDAH.

9.6 The Vehicle must not be driven into Thailand or any other country, boarded onto ferries, ships, trains, aircraft, or any other mode of transportation without WAHDAH’s prior written approval.

10. INSURANCE, EXCESS AND LOSS REDUCTION OPTION

10.1 The Vehicle is covered under motor insurance for approved rental use, subject at all times to the applicable insurance policy, these Terms and Conditions, approved Driver requirements, permitted usage, and compliance with all accident reporting and claims procedures.

10.2 Motor insurance coverage does not mean that the User or any Driver has zero liability. The User remains responsible for the applicable insurance excess, contractual liabilities, uninsured losses, excluded losses, and any other amounts payable under these Terms and Conditions.

10.3 In the event of any accident, collision, loss, theft, attempted theft, fire, flood, vandalism, damage, third-party claim or any other incident involving the Vehicle, the User shall be responsible for all applicable amounts, including but not limited to:

• the applicable insurance excess;
• repair or replacement costs not covered by insurance;
• towing and recovery charges;
• assessment and administrative fees;
• loss of use and vehicle downtime;
• storage and workshop charges;
• any uninsured, excluded or unrecovered losses; and
• any other charges payable under these Terms and Conditions.

10.4 Insurance Excess

Unless otherwise stated in the Vehicle Hiring Agreement or booking confirmation, the following insurance excess shall apply for each accident or claim involving a Standard Vehicle:

• Section I (Loss of or Damage to the WAHDAH Vehicle): S$5,000
• Section II (Third-Party Property Damage): S$5,000

Where both Section I and Section II apply to the same accident or incident, the applicable excess under each section shall remain payable in accordance with the applicable insurance policy and Vehicle Hiring Agreement.

Different excess amounts may apply to other vehicle categories, Malaysia use, approved Drivers subject to special conditions, or where otherwise stated in the Vehicle Hiring Agreement or booking confirmation.

10.5 Loss Reduction Option ("LRO")

The Loss Reduction Option ("LRO") is an optional contractual benefit offered by WAHDAH. It is not an insurance policy and does not provide comprehensive or zero-liability coverage.

Where LRO is purchased before the Rental Period commences and all applicable conditions are satisfied, the insurance excess for an eligible Standard Vehicle shall be reduced as follows:

• Section I (Loss of or Damage to the WAHDAH Vehicle): S$2,500
• Section II (Third-Party Property Damage): S$2,500

LRO only applies to eligible claims and does not remove the User's responsibility for exclusions, breaches of these Terms and Conditions, uninsured losses, administrative charges, downtime, or any liability expressly excluded by WAHDAH or the applicable insurer.

10.6 LRO must be selected, paid for and approved before the Rental Period commences. LRO cannot be added, upgraded or applied retrospectively after the Vehicle has been collected or after an accident, loss, theft, damage or other incident has occurred.

10.7 Unless expressly stated otherwise by WAHDAH, LRO does not apply to:

• any breach of these Terms and Conditions;
• unauthorised or unapproved Drivers;
• unauthorised cross-border use;
• reckless, dangerous or unlawful use;
• driving under the influence of alcohol or drugs;
• failure to comply with accident reporting procedures;
• tyres, punctures or burst tyres;
• windscreen, glass, mirrors or lights;
• undercarriage or roof damage;
• interior damage, stains, burns or odours;
• lost or damaged keys, key cards or remote devices;
• wrong fuel or fuel contamination;
• battery damage caused by negligence;
• missing or damaged accessories;
• towing, recovery or storage charges;
• loss of use or vehicle downtime;
• fines, summonses, tolls or parking charges; or
• any item excluded under the applicable insurance policy.

10.8 The User shall reimburse WAHDAH for any applicable excess, repair costs, damage, loss or other amounts payable under these Terms and Conditions without requiring WAHDAH to first recover such amounts from any insurer or third party. The User may subsequently seek reimbursement from his or her own travel insurer, credit card insurer or any other insurer at the User's own cost and responsibility.

10.9 Minor Damage

WAHDAH may, at its sole discretion, elect not to submit an insurance claim for damage to the Vehicle.

Where WAHDAH elects not to make an insurance claim, the User shall be responsible for the reasonable cost of repair or replacement together with any applicable towing charges, assessment fees, administrative charges, loss of use, downtime or other reasonable costs arising from the damage.

Unless the damage is excluded from insurance coverage or results from the User's breach of these Terms and Conditions, the total amount payable by the User for such damage shall not exceed the applicable insurance excess that would otherwise have applied had an insurance claim been made.

WAHDAH shall have the sole discretion to determine the repair method, repair facility, repair quotation and whether the damage shall be repaired through an insurance claim or by direct repair without lodging an insurance claim.

10.10 WAHDAH reserves the sole discretion to determine whether damage to the Vehicle will be repaired through an insurance claim or by direct repair without lodging an insurance claim.

10.11 Malaysia and Cross-Border Claims

Where the Vehicle is used in Malaysia or involved in an accident with a foreign-registered vehicle, whether in Singapore or Malaysia, the User shall remain responsible for the applicable insurance excess and any excluded or unrecovered costs, regardless of whether liability has been admitted, determined or recovered from any third party.

The User acknowledges that insurance claims involving foreign-registered vehicles, overseas accidents or cross-border claims may be delayed, disputed, partially recoverable or unsuccessful. WAHDAH shall not be responsible for any delay, rejection, shortfall or failure in recovery from any third party or insurer.

The User's payment obligations to WAHDAH shall not be suspended while any insurance claim, third-party claim or recovery process remains pending.

10.12 The User shall fully cooperate with WAHDAH, its insurer and appointed representatives in relation to any accident or claim, including providing photographs, videos, statements, police reports and any other information reasonably requested. Failure to comply with the accident reporting or claims procedures may result in the loss of insurance or LRO benefits and the User being held fully liable for the resulting losses and costs

11. ACCIDENT, BREAKDOWN, THEFT AND DAMAGE REPORTING

11.1 In the event of an accident, damage, theft, attempted theft, breakdown, fire, flood, vandalism or any incident involving the Vehicle, the User must immediately notify WAHDAH by telephone or WhatsApp as soon as reasonably practicable and, where it is safe to do so, before leaving the scene of the incident.

11.2 The User must not admit liability, settle privately, abandon the Vehicle, arrange unauthorised repairs, or make any agreement with any third party without WAHDAH’s prior approval.

11.3 Where required by WAHDAH, insurer, law, or circumstances, the User must lodge a police report within twenty-four (24) hours or such shorter period as required.

11.4 The User must provide full cooperation, including photographs, videos, accident statements, police reports, third-party details, insurer forms, workshop forms, and any other documents requested by WAHDAH.

11.5 Failure to report promptly or cooperate may result in loss of insurance benefit, rejection of LRO benefit, and full liability for all damage, loss, downtime, claims, and related costs.

12. PENALTY AND ADMINISTRATIVE CHARGES

12.1 WAHDAH may impose charges for late return, location changes, odd-hour support, cleaning, odour removal, smoking, fuel shortfall, lost keys, missing accessories, traffic fines, summonses, accident administration, claim handling, towing, recovery, vehicle replacement, and other operational matters.

12.2 Late return may be charged at up to S$200 per commenced hour, depending on the vehicle category, operational impact, disruption to subsequent bookings and WAHDAH's assessment.

12.3 Cleaning, smoking, odour, pet, durian, salted fish, or interior contamination charges may range from S$100 to S$500 or more, depending on severity, downtime, and rectification cost.

12.4 WAHDAH reserves the right to deduct such charges from the security deposit or charge the User separately.

13. RETRIEVAL OF CLAIMS, ISSUANCE OF LETTER OF DEMAND

13.1 WAHDAH may, at its discretion, provide a replacement vehicle in the event of breakdown, accident, servicing, vehicle unavailability, or operational requirement.

13.2 Replacement is subject to availability, location, vehicle category, cause of issue, and WAHDAH’s assessment.

13.3 WAHDAH is not obliged to provide a replacement vehicle where the issue arises from the User’s breach, negligence, accident, unauthorised use, late return, document issue, or failure to comply with these Terms and Conditions.

13.4 If a replacement vehicle of the same category is unavailable, WAHDAH may offer an alternative vehicle. Any adjustment, compensation, or credit shall be at WAHDAH’s discretion.

14. WAHDAH's RIGHT TO REFUSE, CANCEL OR TERMINATE

14.1 WAHDAH may reject, cancel, refuse release of the Vehicle, or terminate the rental if:

(a) the User or Driver fails eligibility checks;

(b) required documents are incomplete, invalid, expired, unclear, inconsistent, or not approved;

(c) the User or Driver is a P-plate or probationary licence holder;

(d) payment or deposit is incomplete;

(e) WAHDAH suspects fraud, misuse, unsafe conduct, unauthorised Malaysia use, or breach of these Terms and Conditions;

(f) the Vehicle becomes unavailable due to accident, breakdown, safety issue, operational issue, or circumstances beyond WAHDAH’s control.

14.2 WAHDAH may recover the Vehicle immediately if the Vehicle is used in breach of these Terms and Conditions or if WAHDAH reasonably considers the Vehicle at risk.

15. RETRIEVAL OF CLAIMS, ISSUANCE OF LETTER OF DEMAND

In the unfortunate event of an accident involving the Lease Vehicle, the claim retrieval process will commence once the vehicle is taken to the workshop for repairs. This process begins with WAHDAH notifying you, the user and driver, of the situation. If you fail to respond to our initial notification, we will send a follow-up message via WhatsApp, and subsequently, an email. Please note that non-responsiveness to these notifications will result in a deduction from your deposit. This deduction will be made within 15 days following the return of the Lease Vehicle to WAHDAH. Should the deposit deduction be insufficient to cover the repair costs as invoiced by the workshop, WAHDAH will issue a notice to your contact details to retrieve the necessary amount. We will make up to three (3) attempts to issue this notice. In circumstances of continued non-responsiveness, WAHDAH will then issue a formal Letter of Demand, seeking reimbursement from you. Persistent failure to respond or comply will ultimately lead to WAHDAH pursuing legal action against You, as the User and the Driver. Please be aware that this process is designed to ensure the smooth operation of our services and the fair treatment of all our customers. We appreciate your understanding and cooperation.

16. GOVERNING LAW

16.1 These Terms and Conditions shall be governed by the laws of Singapore.

16.2 If any clause is found invalid or unenforceable, the remaining clauses shall continue to apply.

16.3 These Terms and Conditions, together with the booking confirmation, Vehicle Hiring Agreement, inspection report, invoice, and any approved add-ons, form the agreement between WAHDAH and the User.

16.4 In the event of inconsistency between customer-facing summaries, FAQs, WhatsApp messages, or website guides and these Terms and Conditions, these Terms and Conditions shall prevail.

*Last Updated on 17 JULY 2026.