To submit your documents, please follow one of these methods:
- Via Email: After completing your payment, you will receive an email from WAHDAH containing a link to upload your document. Click the red button in the email to proceed.
- Via My Bookings: Log in to your account, navigate to My Bookings, select View Booking, go to Document, and click Upload Document.
Important Notes:
- Only JPEG and PNG file formats are accepted. PDF documents are not permitted.
- Photos of your documents captured with a mobile phone camera are acceptable.
Specific Requirements for Drivers:
- Malaysian Drivers: Upload both the front and back images of your valid Identification Card (IC) and driver’s license.
- Foreign Drivers:
- Upload a single photo showing your valid passport’s biodata page and page 3 (as shown in the example below). Use the same photo for both sections.
- Upload the front and back of your valid driver’s license.
- Except ASEAN Country License: If your driver’s license is not from an ASEAN country, you can provide an English translated driving license.
*list of Asean countries: Indonesia, Vietnam, Laos, Brunei, Thailand, Myanmar, the Philippines, Cambodia, Singapore and Malaysia.
Sample Document as reference :
Driver
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IC/Passport
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License/IDP
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Malaysian
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Non-Malaysian
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Submission Deadline:
All required documents must be uploaded before picking up your car to:
- Receive your pickup slip, which includes details about your car information.
- Avoid being assigned the incorrect vehicle for your trip.
For any assistance, feel free to contact our Customer Experience Team.